Get in Touch and FAQ

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WhatsApp: + 41 78 851 63 96

Email: GetInTouch at JAM ART

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Frequently Asked Questions (FAQ)

What payment methods do you accept?

We currently accept payments via bank transfer only.

What currency is used for all transactions?

All prices are listed in CHF (Swiss franc) for your convenience.

Who will deliver my order?

Rest assured, your order will be delivered by trusted couriers like SWISS POST, or DHL, ensuring a secure and reliable delivery service.

How long does the delivery take?

Once your payment is confirmed, we promptly process your order within 24-48 hours. The actual delivery time varies between 2 to 10 working days, depending on your chosen shipping method and the destination.

What is your return policy?

Your satisfaction is our priority. If, for any reason, you are not satisfied with your purchase, you can return the item for a full refund within 3 days of receipt. However, please note that after the 3-day examination period, the sale becomes final. For more information, kindly refer to our policy .

Where do you source these items from?

We take pride in sourcing our items both in situ and from collectors, ensuring their authenticity and uniqueness.

Do I receive a certificate of authenticity?

Absolutely! All items available on our website come with a guarantee of authenticity, and you will receive an expertise certificate from us.